During a business call, you hear:
"I'm calling to follow up on the quotation we sent last Tuesday."
Which of the following responses is the MOST appropriate in this situation?
A) "I never received it. You must have the wrong number."
B) "Thank you for calling. Let me check our records and get back to you."
C) "I'm busy right now. Call back later."
D) "Sorry, I don't speak English."
