Listen to the conversation:
"Thank you for calling City Bank. For security purposes, could you please provide your account number?"
"Why do you need that? I just have a simple question."
Which phrase would be the BEST way for the bank employee to respond?
A) "It's our policy. If you don't provide it, I can't help you."
B) "I understand your concern. The information helps me verify your identity and access your account details securely."
C) "Fine, don't give it. What's your question?"
D) "Everyone else provides it. Why can't you?"
